Reviews - Pilgrims of March

Reviews

Customer Reviews

Pilgrims Of March constantly aim to provide the highest standards of service, at all times. If you’ve purchased a car from us recently then please send us a testimonial – you can add one right here at the bottom of the page. We also have over 150 reviews on TrustPilot that show how seriously we take our commitment to customer care. You an access them here.

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4.9
4.9 rating
4.9 out of 5 stars (based on 34 reviews)
Excellent94%
Very good6%
Average0%
Poor0%
Terrible0%

Excellent customer service

5.0 rating
September 24, 2020

Bought a car from Simon, had a few problems that needed fixing before I could take it away, there was no spare key, air con needed re gassing, language in the car needed changing back to English and the plastic on one of the seats needed to be re-attached. I explained that I needed it ASAP, I bought the car on the Sunday and they got everything Listed above fixed including a service done for me the very next day and I had collected the car by 4pm this is including them travelling to peterborough to get me a new spare key. Excellent service by Simon, would definitely recommend and I will definitely buy there again.

Jody Binge

Good friendly and knowledgeable

5.0 rating
September 10, 2020

They have been maintaining my wife’s car and my van for three
Years now and never not felt confident with their service..thank you to all

James Rossi

Great Experience

5.0 rating
September 5, 2020

I would like express my thanks to Simon,my son and I were on a car hunting trip for his new car and we were getting near the end of the day when we arrived at Pilgrims the service and friendly attitude were first class. The handover was also very professional and I will be recommending Pilgrims to anyone I know looking for a new car thanks again Simon.

Sean Ward

Amazing service

5.0 rating
August 21, 2020

These were amazing to deal with… In particual our salesman Simon was fantastic made us all feel very welcome, happy and relaxed. This man is great at his job and would love to deal with him in any future sales

Harry

10 out of 10!

5.0 rating
July 17, 2020

Purchased my car today with the help Gary, who provided with lots of information and great customer service. Everything went smoothly and he was extremely helpful.
As for the car, it is superb, in outstanding condition and got a great deal.
Very pleased with the overall service from Gary and my new car!

Alex Hobbs

The outstanding sales service and support i received in the purchase of my new car

5.0 rating
July 8, 2020

I would like all other potential customers to know the outstanding service I received from the Pilgrims staff on the purchase of my new KIA Spottage .From the very first moment I identified the car that I had long since been looking for I was greeted with warmth, sincerity, honesty, humour, and most importantly trust and commitment. Gary is truly an excellent salesman,in both his pitch to me, and in every moment I had with him right up to the purchase, and to this present day. Gary is supported by a fellow outstanding staff member in the form of Michelle with her beaming smiles, and professional can do, and no nonsense after sales service again, I received truly outstanding service. Thank you
In short I very highly recommend anyone to purchase a car from Pilgrims of March, they are truly outstanding
Arian Kent

Adrian Kent

Great experience

5.0 rating
June 26, 2020

Many thanks to Gary and also Simon for their efforts in getting me into my new car, were very helpful throughout the process

Harvey Leo

problem solving

5.0 rating
March 3, 2020

Bought a car in November which immediately developed a adblue fault. Not an easy fix but Pilgrim’s staff did all that was necessary to correct the fault. Everyone made an exemplary effort.

bill corrie

The very Best!

5.0 rating
February 17, 2020

Arranged a deal over the phone with Gary Robinson who also agreed a very good trade in price for my car after I sent pictures of my car. I was a little worried when I travelled up from London that they would find something wrong with my 7 year old car and knock me down on the price but they where good to there word despite finding damage to my wing mirror that I forgot to mention in advance. The transaction was all very chilled yet professional and efficient. Gary even including free car tax when I mentioned that the fuel in the car I was buying was low.
I bought the car over a month ago but that has given me the time to conclude that this was an excellent value car bought from the very best dealer around and it was a pleasure meeting and doing business with you Gary. Thanks again John Allen

John Allen

Re: DPF Replacement

5.0 rating
February 12, 2020

I am writing from 2 viewpoints firstly from the customer experience my parents have received and as a Ford Employee who runs a Test/Teardown facility in Dagenham. From the start of work from diagnosis to resolution I cannot endorse the Pilgrim experience enough, trustworthy and open in dealings with them.
The methodical approach that the team demonstrated minimized the costs on a significant repair – Many Thanks would definitely recommend

Billy Sheen

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